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Privacy Policy for Resilient Transitions, LLC
Resilient Transitions, LLC (“Resilient Transitions,” “we,” “us,” or “our”) is committed to protecting your privacy and the confidentiality of your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website or contact our practice.
Information we collect
We may collect the following types of information when you use our website or communicate with us:
Contact details such as your name, email address, and phone number when you complete a contact form, request an appointment, or sign up for updates.
Any information you choose to include in messages sent through our website forms or email.
Technical information such as IP address, browser type, pages visited, and the date and time of your visit, which may be collected via cookies or similar technologies for analytics and security purposes.
You can visit our website without submitting personal contact information; however, certain features (such as requesting an appointment) may require it.
How we use your information
We use the information we collect for purposes such as:
Responding to inquiries, scheduling appointments, and providing requested services.
Operating, maintaining, and improving our website and online services.
Monitoring use of the website for security, troubleshooting, and performance.
Complying with legal obligations and protecting our legal rights.
We do not sell your personal information to third parties.
Health and therapy information
Information shared in counseling, whether in person or through secure clinical platforms, is protected by applicable privacy laws (such as HIPAA) and by professional ethics. Clinical records and protected health information are maintained in a secure electronic health record system rather than on this public website. Details about how we use and disclose your health information are described in our separate Notice of Privacy Practices, which we provide to clients and make available upon request.
Cookies and analytics
Our website may use cookies or similar technologies to understand how visitors use the site and to improve functionality. Cookies are small data files stored on your device; you can usually adjust your browser settings to refuse cookies or alert you when cookies are being sent, though some features of the site may not function properly if cookies are disabled.
Third-party services
We may use third-party service providers (for example, website hosting, analytics, appointment scheduling, or embedded social media feeds) that process limited information on our behalf. These providers are only permitted to use your information as necessary to perform services for Resilient Transitions, LLC and are expected to protect it appropriately.
Data security
We use reasonable physical, administrative, and technical safeguards to protect the information collected through our website from unauthorized access, use, or disclosure. No system can be completely secure, so we cannot guarantee absolute security of information transmitted via the internet.
Children’s privacy
Our website is intended for use by adults seeking counseling services. We do not knowingly collect personal information from children under 13 through the website, and if we become aware that such information has been provided, we will take steps to delete it.
Links to other websites
Our website may contain links to third-party websites or resources that are not controlled by Resilient Transitions, LLC. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies before providing any information.
Your choices
You may choose not to provide certain information through the website, although this may limit your ability to use some features (such as contact or appointment forms). You may also contact us to request updates or corrections to your contact information that we maintain.
Updates to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. The “Last updated” date at the bottom of this page indicates when the policy was most recently revised, and your continued use of the website after changes are posted indicates your acceptance of the updated policy.
Contact us
If you have questions about this Privacy Policy or how Resilient Transitions, LLC handles your information, please contact us:
Resilient Transitions, LLC
Bentonville, Arkansas
Phone: 479-388-1528
Email: info@rtransitions.com
Last updated: January 2026
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